FREQUENTLY ASKED QUESTIONS

For this kind of quarry please call us directly.

Hemp products are typically more expensive than other clothing items due to the cost of manufacturing hemp fiber and using sustainable resources. Hemp cultivation and processing require more labor and specialized equipment, as well as sustainable farming practices to ensure minimal environmental impact. Additionally, the limited availability of hemp fibers and the stringent standards for organic certification contribute to the higher cost of hemp products. However, investing in hemp products supports sustainable and environmentally friendly practices, which align with Vadelogy's commitment to ethical and eco-conscious fashion. Hemp is also considered a premium product in the market due to its strength. In the late 1700s hemp was used for ship's sails, rigging, and other ropes. The strength of the fiber comes with qualities that directly affect our body like Thermo Regulation, breathability, Ultra Violet Protection, Anti Anti-microbial qualities.

Shipping times can be between 1 working day and a maximum of 10 working days, depending on your location. For example, If someone purchases our product in Mumbai, the person will get the product delivered within 24 hrs. Now to send the product to Mizoram it will take a maximum of 10 days.

To find the size chart, you must visit the product images on the product page.

Product once purchased will not be refunded only exchanged within 7 calendar days from the date of purchase. We strive to offer a pick-up service for exchanges, but it is not guaranteed. In such instances, customers are asked to ship the return themselves. Please note that we offer only one pick-up per order for exchanges or returns, even if the logistics or operational error is on our part. Final sale items and sample units (which may have minor imperfections) are not eligible for exchange. If we find the product is used, it is not eligible for exchange and will be shipped at the extra cost of delivery, which will be collected prepaid before dispatching again. Packages are ineligible for exchange if submitted beyond the 7-day window, used, or returned without original packaging. Unauthorized in-bound shipments or ineligible returns will be recycled or discarded without notice, and may result in additional service fees and/or future service restrictions.

Vadelogy's ultra-premium segment of clothing stands out due to the incorporation of a much better Hemp fiber. This unique material is derived from the hemp plant and offers exceptional softness, durability, and breathability. The nature of the Hemp fiber used for our ultra-premium segment ensures that the clothing feels incredibly luxurious against the skin, providing a comfortable and elevated wearing experience. Unlike standard hemp fibers, this improved version offers a much softer and smoother texture, making it ideal for those seeking high-quality, sustainable clothing. At Vadelogy, we prioritize using sustainable materials without compromising on comfort or style, and our ultra-premium segment reflects this commitment through the utilization of superior Hemp fiber.

Vadelogy's clothing products are unique because they are made with premium hemp fiber, providing exceptional durability, breathability, and natural antibacterial properties. In addition, we use premium quality organic dye to ensure that our products are 100% natural and eco-friendly. This dedication to sustainable and high-quality materials sets Vadelogy apart from other Ecommerce clothing stores, offering customers the opportunity to support ethical and environmentally-friendly fashion choices.

The payment Gateway provider for our website is a third-party company. For any kind of issues, you need to inform us immediately with a screenshot and a transaction receipt. Our Experts will guide you through the next steps. now depending on the issue at hand, the resolution time will differ. Immediately inform us via any channel of communication that you prefer.

The Opening and Closing timings will be found at the bottom of the website.

For the Desktop Version: To connect with Vadelogy's customer support team, simply look for the call, WhatsApp, and social media icons located at the top or bottom of the website. By clicking on the call icon, you can directly reach our customer support team to address any issues or inquiries you may have. If you prefer to communicate via messaging, clicking on the WhatsApp icon will allow you to chat with a representative in real-time. Additionally, you can also connect with us through our various social media platforms by clicking on the respective icons, where our team is readily available to assist you. For the Mobile Version: When using the mobile version of our website, look for the call, WhatsApp, and social media icons at the top or bottom of the screen. By tapping on the call icon, you can instantly connect with our customer support team to seek assistance or resolve any concerns. You can also initiate a chat with a representative by tapping on the WhatsApp icon. Moreover, our customer support team is accessible through our social media channels as well; simply tap on the respective icons to engage with us and receive prompt assistance. We are dedicated to providing seamless and convenient communication channels to ensure a positive experience for our valued customers.

Do not panic!!! Revisit the website after 15 minutes or reload. Check your Internet connection. Our website is managed by a world renowned Hosting provider hence there are very low chances of downtime. If we experience any issues, we take 24 to 48 hrs to resolve. Please check for a tag on top of the page stating website under maintenance. If there is such banner then you will have to wait for 24 to 48 hrs.

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.